HC-CARGO Partnership 

Please note that you can only apply for a partnership with HC-CARGO if you are customer from the following countries.

Apply for partnership with following enteties!

HC-CARGO DK;  Denmark, Estonia, Faroe Islands, Finland, Greenland, Iceland, Latvia, Lithuania, Norway and Sweden

HC-CARGO DE;  Austria, Germany and Switzerland

HC-CARGO ES;  Spain and Portugal

HC-CARGO FR; France

HC-CARGO IT;  Italy and San Marino

HC-CARGO PL; Polen

HC-CARGO UK; Great Britain, Jersey, Guernsey and Isle of Man

Order Manager setup

• Registration for the Order Manager
• Setting up partnership with HC-CARGO
• Setting up delivery address
• Request and order

Registration for the Order Manager

New user for the Order Manager?

To register for the Order Manager, you will need to have a Teccom ID and password, here you can register as a TecAlliance customer.

Note! TecAlliance support browsers; Edge, Firefox and Crome

1. Fill in your details and remember to select role as buyer.
2. When the details are filled in press on request new Teccom ID
3. You will then receive a TeccomID and password from TecAlliance
4. Then go to Register with TeccomID
5. Fill in your received TeccomID and password press verify

The Teccom ID is a key for your organisation to use the Order Manager and you are free to use the Order Manager.

Setting up partnership with HC-CARGO

Search for Partner

To create a partnership with HC-CARGO you can find suppliers by adding a Partner and search for suppliers name.

1. Go to administration and click on search Partners
2. Search for HC-CARGO

3. Please choose partnership HC-CARGO DK!
4. When you have sent a request, a HC-CARGO representative will contact you with an agreement.
5. When you have agreed, HC-CARGO will accept the partnership request and you can find us in your list of Partners

Delivery Address setup

Setting up delivery address - part 1

1. Go to Administration and choose Ship-to
2. Click New and fill in ship to adresses as per HC-CARGO agreement

Setting up delivery address - part 2

Below Set-up is important for the relation between HC-CARGO and Teccom to work!

Go to Partners and click on HC-CARGO and fill in the details.

1. Enter supplier number
2. Enter HC-CARGO customer number
3. Add the delivery number provided from HC-CARGO to your ship to addresses.

Make your request and order for HC-CARGO products

Request and Order

When the agreement is final and the partnership has been created you are ready to order.
 

1. Create a request
2. Fill in the details and finally press request or order
   1. Choose supplier
   2. Choose dispatch mode - Check your agreement with HC-CARGO which dispatch modes are connected with deliverymode
   3. Enter your order reference - this is optional
   4. Enter your requested delivery date - this is optional
   5. Choose ship to address - this is optional
   6. Enter HC-CARGO product number
   7. Enter quantity
   8. Request for availability and price - optional
   9. Order

3. The order is send and you will receive an order respons in Teccom as confirmation..

If the order should fail, this might be caused by

1. The product number is a not a HC-CARGO number
2. The product number is no longer active
3. The message might be "Drop shipment not allowed" this is related to a missing Delivery ID - please check above "Setting up delivery adress - part 2".
4. Otherwise please contact your sales representative or TecAlliance support.

Import CSV file funktion

You will also have the opportunity to import a CSV file to Order Manager.

1. You will need to use TecAlliance orderforms and fill in the details and orderlines.
2.  Then you can import the file to Order Manager and sent the order.

If you need further information and guidance, you can find several guides in Order Manager help desk!